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Frequently Asked Questions

General

What does camel milk taste like?

The most common answer we receive is, “Oh, it tastes like milk!” It does not have the amount of sugar that other milks have, so it doesn’t taste as sweet. It has a smooth, slightly salty, taste. The consistency of the milk is similar to a 2% fat milk.

Why is camel milk so expensive?

Instead of comparing camel milk to cow milk, it is more like comparing camel milk to your entire vitamin cabinet! The nutritional value is so high, it should be thought of more like a vitamin or supplement.

Camels also produce less than half the amount of milk that cows produce in a day, and there are far less camels in the US compared to the number of cows. 

At Camel Culture, we work hard to keep our prices lower than our competition in order to provide our customers with the best quality and lowest priced camel milk in the US. 

You also only need to consume between 3-8 oz of camel milk a day to get all the nutritional benefits!

Read our full blog article about the price of camel milk.

Should I buy camel milk powder or the liquid camel milk?

It's a matter of personal preference! Both the powder and liquid camel milk have an incredibly high nutritional value.The powder is nice because it has a very long shelf-life, and it's easily mixed with smoothies, protein shakes, coffee, muffins, mac n cheese, etc. But there's no substitute for the smooth, fresh taste of liquid milk.

Do you sell raw camel milk?

No, raw camel milk cannot legally be shipped across US state lines. Our milk is flash pasteurized, which heats the milk to 150 degrees for 15 seconds and then cooled. It allows for the nutrients and taste to stay while removing the bad bacteria. Our milk is never ultra pasteurized.

What is the shelf-life of camel milk?

When kept frozen, the shelf life is 6 months.

When it is refrigerated, the shelf lasts about 3-4 weeks.

If refrozen after it has been thawed, the shelf life is cut down to 5-7 days once you thaw it out a second time.

Why are there layers of separate when the milk has been sitting for a while?

Because our milk is all-natural!

Fat molecules in milk want to gather together. When they do that, they form a layer of cream at the top of a container of milk. Simply shake well before consuming. That kind of separation in milk can make people uneasy, it might look like something was wrong with the milk like it has curdled, but it’s not the same thing. We want our milk to be as pure as possible without all the processing so all of our milk is non-homogenized. Homogenization is the process that allows the milk and the fat to combine. So next time you drink the milk, give it a good shake before consuming.

Do you sell in retail stores or wholesale?

Yes, we sell to retail stores nationwide!

We would love to stock the shelves at your store. Please contact info@camelculture.org

Can I cook or bake with camel milk?

Yes! Camel milk is excellent to use for cooking and baking!

If I miss a sale, will you match the discounted price?

If you missed a sale after your purchase was made, unfortunately, we are not able to adjust the price to match the new sale.

But sign-up for our newsletter for exclusive deals and sales!

Health & Wellness

What if I'm lactose intolerant?

Many of our customers are lactose intolerant and are able to tolerate and enjoy our camel milk because of the low levels of lactose!

How much camel milk is recommended to drink per day?

For a grown adult, with no pre-existing health issues, we would recommend starting with 6-8 ounces per day.

For children, we would recommend starting with 3-4 ounces per day.

For those with pre-existing health conditions, please consult with your doctor.

Is your camel milk organic?

All of our farm practices and pastures are 100% organic, but the milk itself has not yet been officially certified organic.

Is camel milk good for kids?

Yes! Many of our customers give it to their children and even young babies and infants. Children love it!

Farm & Practices

Where does your camel milk come from?

Our fresh liquid milk comes from a beautiful dairy farm in the rolling hills of Missouri. This family farm is committed to the highest standards, and the camels are pasture raised on 1,000 acres of grassy hills. Our operation adheres to organic practices; it's also Non-GMO, soy and gluten free (NO corn).

What do your camels eat?

Our camels spend most of their days on pastures of organic grass and hay.

They are also fed a Grain Mixture (Soy Free, Corn Free, & Bean Free), which includes: Flax Seed, Sunflower Seed, Alfalfa, and Oats.

How many camels are on your farm?

Our farm in Missouri currently has over 200 camels -the largest camel dairy in the USA!

Is milking a camel different from milking a cow?

Yes, much different! In order to milk a camel, the baby calf must be present with the mom. Unlike cows, Camels only give up their milk after first feeding their baby. A camel will release milk for about 90 seconds during a milking and then be done.

Camels will typically produce about 6-8 Liters of milk per day, whereas cows will produce 8-10 gallons per day.

Do your camels have one or two humps?

All of our milk comes from dromedary camels which have 1 hump.

Is your camel milk pasteurized?

Yes, it is flash (Lili) pasteurized.

Unlike most milk that is ultra-pasteurized, our milk is flash pasteurized to maintain the nutritional properties of the milk.

Our milk is heated up to 150 degrees Fahrenheit for 15 seconds and then cooled.

Flash pasteurization is a low-Input, low-Impact system that is gentle on the milk, resulting in a safe and delicious pasteurized product that can be sold on its own or used in other dairy products.

Flash pasteurizing maintains the natural nutritional value and delicious fresh flavor of camel milk.

Shipping & Refunds

What if my milk is not frozen when it arrives in the mail?

If your milk arrives thawed and warm...

- Contact us, and we'll make it right!

If your milk arrives thawed but cold...

- Don't refreeze, simply refrigerate and it's safe to consume over the next 3-4 weeks. But contact us if you have any concerns.

If your milk arrives partially thawed and partially frozen... 

- That's normal. You can refreeze or refrigerate and enjoy!

Email info@camelculture.org if you have any concerns.

What is your return/refund policy?
  • If an issue is our fault, we will make it right! 
  • Perishable food products cannot be returned, but we'll do whatever it takes to make sure you're treated fairly! 
  • If your product arrives damaged or spoiled, email us at info@camelculture.org, or call (720)-515-4746.
  • To qualify for a replacement or refund, YOU MUST CONTACT US WITHIN 24 HOURS OF THE DELIVERY TIME.
  • Send us a picture of the damaged or spoiled product, and a description of the issue.

Read our detailed return & refund policy.

How is your milk packaged and shipped?

Our milk is farm bottled and shipped to ensure the milk stays pure and does not get exposed to any contaminants. Milk bottles are PET and BPA free. 

Milk is shipped frozen to a secure styrofoam cooler packed with dry ice or ice packs.

What day does your milk ship & arrive?

All milk ships from our farm every week on Monday and Tuesday and arrives between Wednesday and Saturday.

Do you ship camel milk to Canada?

Unfortunely, not at this time...

Canada has strict regulations on foreign dairy imports.

But we hope to be selling in Canada very soon!

Still have more questions?

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